103jili Privacy Policy

This Privacy Policy ("Policy") is issued by 103jili ("we," "us," or "our") and applies to all personal data collected, processed, stored, or disclosed in connection with your use of the 103jili platform — including its website, mobile interface, gaming products, customer support services, and any related digital properties operated under the 103jili brand.

103jili is committed to protecting your privacy and handling your personal data in a manner that is transparent, secure, and consistent with your rights under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations ("IRR"), as enforced by the National Privacy Commission ("NPC") of the Philippines.

By registering a 103jili account, accessing the platform, or otherwise providing your personal information to 103jili, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree to this Policy, you must discontinue use of the 103jili platform immediately.

For the purposes of the Philippine Data Privacy Act of 2012, 103jili acts as the Personal Information Controller in respect of all personal data collected from players and visitors to the 103jili platform.

As the Personal Information Controller, 103jili determines the purposes for which, and the means by which, your personal data is processed. 103jili has appointed a Data Protection Officer ("DPO") who is responsible for overseeing data protection compliance and serving as the primary point of contact for data subject inquiries and regulatory correspondence.

All data subject rights requests and privacy-related inquiries should be directed to the 103jili support team via the 24/7 live chat service or by email to the support address listed in Section 13 of this Policy. The DPO will respond to all formal data subject rights requests within fifteen (15) business days of receipt, in accordance with the timelines prescribed by the NPC.

103jili collects personal data from you directly — through the account registration process, KYC verification, transaction activity, and your interactions with the platform — as well as automatically through technical systems. The categories of personal data we collect are set out in the table below.

103jili uses the personal data it collects strictly for the purposes described below. We do not use your data for any purpose that is incompatible with these stated purposes without first obtaining your separate consent.

• Account Management: To create, verify, maintain, and close your 103jili player account, including processing your initial registration and any subsequent updates to your account details.
• Identity Verification (KYC): To verify your identity and age in compliance with Philippine anti-money laundering regulations and responsible gaming obligations. This includes cross-referencing your submitted documents against relevant databases where legally permitted.
• Transaction Processing: To process deposits, withdrawals, and bonus credits to and from your 103jili wallet via GCash, PayMaya, BPI, BDO, Metrobank, and other available payment channels.
• Platform Operation: To deliver, maintain, and improve the 103jili gaming platform, including ensuring game integrity, resolving technical issues, and developing new features and product offerings.
• Fraud Prevention & AML Compliance: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct in accordance with the Philippine Anti-Money Laundering Act (AMLA) and its implementing regulations.
• Responsible Gaming: To administer responsible gaming tools — including deposit limits, self-exclusion orders, and reality checks — and to monitor for indicators of problem gambling behaviour where the Company is obligated to act.
• Customer Support: To respond to your inquiries, resolve complaints, and provide assistance through the 103jili live chat and email support channels.
• Legal Compliance: To comply with applicable Philippine laws and regulations, including data retention requirements, court orders, and requests from regulatory authorities such as the NPC and relevant gaming regulatory bodies.
• Marketing Communications (with consent): To send you promotional offers, bonus notifications, and platform updates by email or SMS, where you have opted in to receive marketing communications. You may withdraw this consent at any time.

Every instance of personal data processing carried out by 103jili rests on at least one of the following lawful bases under Section 12 or Section 13 of the Philippine Data Privacy Act of 2012:

• Consent: You have given your free, specific, informed, and unambiguous consent to the processing of your personal data for one or more specific purposes — most notably marketing communications and the use of non-essential cookies.
• Contractual Necessity: Processing is necessary for the performance of the contract between you and 103jili — i.e., the Terms & Conditions governing your player account — including account registration, payment processing, and the delivery of gaming services.
• Legal Obligation: Processing is necessary to comply with a legal obligation to which 103jili is subject, including KYC verification, AML record-keeping, and the reporting obligations imposed by Philippine gaming regulators.
• Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by 103jili or a third party, provided that such interests are not overridden by your fundamental rights and freedoms. This basis covers fraud prevention, platform security, and internal analytics.
• Vital Interests: In exceptional circumstances, processing may be necessary to protect your vital interests or those of another person — for example, where 103jili is required to act on a responsible gaming concern involving risk of harm.

103jili does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Personal data is shared only in the following limited circumstances, and always subject to contractual data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and any other payment service provider used to process deposits and withdrawals. Data shared is limited to what is necessary to execute and verify the relevant transaction.
• Identity Verification Providers: Third-party KYC and identity verification service providers that assist 103jili in confirming the identity, age, and document authenticity of registering players.
• Technology & Infrastructure Providers: Cloud hosting, platform security, and IT infrastructure providers who process data on behalf of 103jili as Personal Information Processors under a formal data processing agreement.
• Regulatory & Law Enforcement Authorities: Philippine government authorities, including the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and relevant gaming regulatory bodies, where 103jili is legally required to disclose information.
• Fraud Prevention Networks: Fraud detection and prevention service providers that operate shared databases of known fraudulent actors. Data contributed to such networks is anonymized or pseudonymized where technically feasible.

All third parties with whom 103jili shares personal data are required to handle that data in accordance with the Philippine Data Privacy Act and to implement appropriate technical and organizational security measures.

The 103jili website uses cookies and similar tracking technologies — including web beacons, pixel tags, and local storage identifiers — to operate the platform effectively, personalize your experience, and gather analytics data that helps us improve our services.

The categories of cookies used on the 103jili platform are as follows:

• Strictly Necessary Cookies: Required for the platform to function correctly. These cookies enable core features such as session management, account authentication, and security controls. They cannot be disabled without rendering the platform inoperable.
• Functional Cookies: Allow the platform to remember your preferences — such as your language setting, display preferences, and responsible gaming tool configurations — so that you do not need to re-enter them each session.
• Performance & Analytics Cookies: Collect anonymized data about how visitors use the 103jili platform — including which pages are visited most frequently and how users navigate through the site — to help us identify areas for improvement.
• Marketing Cookies (with consent): Used to deliver promotional content that is relevant to your interests. These cookies are only placed where you have provided explicit consent through the 103jili cookie preference center.

103jili retains personal data for no longer than is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law, whichever is longer. The following retention periods apply:

• Active Account Data: Personal data associated with an active 103jili player account is retained for the duration of the account's active status, plus a minimum of five (5) years following account closure, in accordance with Philippine AML record-keeping obligations.
• KYC Documents: Identity verification documents — including government-issued IDs and proof of address — are retained for a minimum of five (5) years from the date of submission, or five (5) years from account closure, whichever is later.
• Financial Transaction Records: Deposit, withdrawal, and wagering transaction records are retained for a minimum of five (5) years from the date of the transaction, consistent with AMLA requirements.
• Customer Support Records: Live chat transcripts and email correspondence are retained for two (2) years from the date of the interaction, unless the subject matter of the communication is connected to an ongoing legal, compliance, or dispute resolution matter.
• Marketing Data: Personal data processed on the basis of your marketing consent is retained until you withdraw that consent, at which point it is removed from active marketing systems within thirty (30) days.
• Technical & Log Data: IP address logs, session data, and platform access logs are retained for twelve (12) months from the date of generation, except where retention is required for a longer period in connection with a security investigation.

At the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized so that it can no longer be attributed to you as an identifiable individual.

Under the Philippine Data Privacy Act of 2012, you hold the following rights in respect of your personal data held by 103jili. These rights may be exercised at any time by contacting the 103jili support team:

• Right to be Informed: The right to be notified of the fact and nature of personal data processing that 103jili carries out in respect of your information, including the purposes, scope, and methods of processing.
• Right of Access: The right to obtain a copy of any personal data that 103jili holds about you, together with information about how that data is being used and with whom it has been shared.
• Right to Rectification: The right to have inaccurate, incomplete, outdated, false, or unlawfully obtained personal data corrected, updated, or supplemented.
• Right to Erasure (Right to be Forgotten): The right to have your personal data erased from 103jili's systems where it is no longer necessary for the purpose for which it was collected, or where you have withdrawn your consent and no other lawful basis for processing exists.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests, subject to 103jili's ability to demonstrate compelling legitimate grounds that override your interests.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that 103jili transmit that data directly to another personal information controller where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines (www.privacy.gov.ph) if you believe that 103jili has processed your personal data in violation of the Data Privacy Act.

103jili implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:

• Encryption: All personal data transmitted between your device and the 103jili platform is encrypted using TLS (Transport Layer Security) protocols. Sensitive data stored in 103jili's systems — including payment details and KYC documents — is encrypted at rest using AES-256 or equivalent standards.
• Access Controls: Access to personal data within 103jili's internal systems is restricted to authorized personnel who require access to perform their job functions. All internal access is role-based and subject to audit logging.
• Two-Factor Authentication: 103jili supports two-factor authentication (2FA) for player accounts and mandates its use for all internal administrative access to data systems.
• Penetration Testing & Vulnerability Management: The 103jili platform undergoes regular security assessments, including penetration testing and vulnerability scanning, conducted by qualified information security professionals.
• Incident Response: 103jili maintains a formal data breach response procedure. In the event of a personal data breach that is likely to give rise to a real risk of harm to affected individuals, 103jili will notify the National Privacy Commission and affected data subjects within seventy-two (72) hours of becoming aware of the breach, in accordance with NPC breach notification requirements.

Notwithstanding the above, no data transmission over the internet or electronic storage system is completely immune to security risks. While 103jili takes all reasonable steps to protect your personal data, we cannot guarantee absolute security. You play an important role in protecting your own data by keeping your 103jili account credentials secure and notifying us immediately of any suspected unauthorized access.

The 103jili platform is strictly intended for individuals who are 21 years of age or older, consistent with the minimum legal age for casino-style gambling in the Philippines. 103jili does not knowingly collect, process, or retain personal data from any person under the age of 21.

If 103jili discovers or is credibly notified that personal data has been collected from a person under 21 years of age, the following actions will be taken without delay:

• The associated account will be immediately suspended pending investigation;
• All personal data associated with the underage account will be securely deleted from 103jili's active systems;
• Any deposits made to the account will be refunded to the original payment source following identity verification of the account holder;
• The matter will be reported to the appropriate regulatory authorities where required by law.

If you are a parent or guardian and you believe that your child has accessed or registered with the 103jili platform, please contact the support team immediately via 24/7 live chat so that the matter can be investigated and resolved promptly.

103jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, platform operations, or data processing practices. The "Last Updated" date at the top of this Policy will be revised accordingly whenever a material change is made.

Where a change to this Policy is material — meaning it significantly affects the way 103jili processes your personal data or the rights available to you — 103jili will provide advance notice to registered players via email or a prominent platform notification no less than seven (7) days prior to the effective date of the change.

Your continued use of the 103jili platform following the effective date of any updated Privacy Policy constitutes your acknowledgment and acceptance of the revised terms. If you do not agree to an amended version of this Policy, you must cease use of the platform and contact the support team to arrange account closure.

103jili encourages you to review this Privacy Policy periodically to stay informed about how your personal data is being protected. The most current version of this Policy is always available at 103jili.net/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or 103jili's data protection practices, please reach out to us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat widget on the 103jili website. Average first response time: 3–5 minutes.
• Support Email: [email protected] — please include "Privacy Policy Inquiry" or "Data Subject Request" in your subject line so your message is routed directly to the Data Protection Officer. Responses are typically provided within two (2) business days for general inquiries and within fifteen (15) business days for formal data subject rights requests.

For concerns that have not been resolved to your satisfaction through 103jili's internal process, you have the right to escalate your complaint directly to the National Privacy Commission of the Philippines via their official channels. 103jili fully supports your right to seek independent regulatory review of any privacy concern.